Compliance Documentation

Audit Trail for Government AI Chatbots and Agents

Civagent maintains a tamper-evident audit trail of system activity. It enables public-sector teams to reconstruct what occurred, when it occurred, and who initiated the action—an essential discipline where accountability is a matter of record.

What is recorded

  • User access and administrative actions
  • AI assistant activity linked to a conversation or request
  • Access to knowledge base documents
  • Changes to retention settings
  • Legal hold creation and release
  • Retention job execution and deletion events

Integrity and retention

  • Audit logs are append-only and designed to detect modification.
  • Audit log retention is configurable to align with your records schedule.
  • Logs can be exported for audits, internal reviews, or public records requests.

How this supports compliance

  • Incident review and investigation
  • Internal audit and oversight
  • Public records response support
  • Security and privacy compliance verification

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