Compliance Documentation

Retention Audit Trail for AI Chatbots and Agents in Government

Civagent maintains a durable record of every deletion carried out under a retention policy. The result is an evidentiary trail: proof that records were disposed of in accordance with approved schedules, and that any legal holds in force were honoured.

What is recorded

  • Record type (conversation, message, file, audit log)
  • Original creation date
  • Deletion date and time
  • Retention period applied
  • Retention job identifier and trigger (scheduled or manual)
  • Items exempted from deletion because a legal hold applied

How this is used

  • Evidence of policy-compliant disposal for audits and oversight
  • Support for responding to public records requests within statutory timelines
  • Verification that legal holds prevented deletion when required

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